Friday, November 2, 2012

Front Desk Seminar coming to Austin, TX

Today's top salons and spas have learned that the launching point for competing on extraordinary value and customer service starts with your front desk/guest services staff. 

These team members have the first and last contact with every client. They are also passionate about what they do and an important part of your business, influencing productivity, leadership, customer loyalty and your entire team. 

This two-day seminar will inspire front-desk/guest-services staff to focus on:
  • Efficient booking
  • Up-selling
  • Customer satisfaction
  • Productivity
  • Dealing with difficult clients & situations
  • Scripting  
Plus, your front-desk/guest-services staff will have the opportunity to brainstorm with others who share their challenges - and bring back ideas that work, all to the benefit of your business!
Register Now Button
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40 Main St., Suite 7 ·  Centerbrook, CT 06409 ·  800.417.4848

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